Field Service Solutions

Copyright © 2004 Enigma, Inc.

Tuesday, December 9, 2003

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ID #

Fab

Process

Customer

Status

Owner

Customer Owner

990621

4

CMP

TI

Up/26-Nov-03

689726

4

CMP

TI

Down(T)/27-Nov-03

JE Lee

Steve Vaughn

597846

6

CVD

Intel

Down(Ch)/ 22-Nov-03

Francis Zapah

Alex Zivojinovic

364462

4

PECVD

TI

Up/08-Nov-03

08Nov03

Identified within-wafer uniformity problem due to misalignment of ceramic gas injector. Realigned injector & requalified tool.

27Nov03

OCAPs for Tool 364462 not complete

20Nov03

Tool 364462 down

12Nov03

Parts ordered insufficient to complete PM

Date

Cycle Time

Hours

Labor $

Mat. $

MTTR

08Nov03

1 day

2

0.2

0.1

X

23Oct03

4 days

12

1.9

0.6

X

09Sep03

32 days

235

24.8

7.2

X

07Jun03

3 days

28

4.2

0.3

X

19Apr03

7 days

16

2.1

X

14Apr03

5 days

35

4.7

X

17Mar03

2 days

8

1.0

4.0

X

I / PM / CM / R

MAINTENANCE HISTORY - 364462

20Nov03

Slit valve retrofit available

15Nov03

Over-tightening of gas fitting #234-0987 may result in leak

26Oct03

Controller board may short out

04Aug03

Reduced cost for 200mm CVD PM kit

Notices / Safety

NOTICES - All Machines

Week - Month - Quarter - YEAR

MACHINE MAINTENANCE PROFILE - 364462

EVENT - 24 hours - 48 hours - Week - Month

PASSDOWN - 364462

MACHINES - Parts - Products - Teams

MY MACHINES - 364462

Notifications / Escalations

ALERTS

*** The Last Mile in Field Service ***